Moving on from
Shopify Inbox?
Built for growing brands who deserve better than basic but are too smart to overpay.
From exhaustion to
empowerment
Every bootstrapped founder knows this cycle. Here's how Garrio breaks it.
Before Garrio
The endless support cycle
Late night email marathons
Answering "Where's my order?" at 11:47 PM instead of sleeping
Lost sales while offline
Potential customers leave when questions go unanswered
Creative energy drained
Zero time for product development or marketing
The daily toll
After Garrio
Focus on what you love
24/7 instant responses
Your team handles everything while you sleep peacefully
Turn questions into sales
Smart upsells and recommendations boost revenue
Focus on creation
Finally have time for product development and growth
Your new reality
Ready to reclaim your creative energy?
Join 500+ founders who chose growth over burnout
Start your transformationCustomer service that
works the way you do
Because you started your brand to create, not to answer the same questions over and over.
24/7 Support Team
Always on, so you don't have to be
Your AI + human team handles everything while you sleep, design, or live your life.
- Instant responses any time of day
- Complex issues escalated to humans
- Learns your brand voice perfectly
Brand Intelligence
Knows your business inside out
Understands your products, policies, and inventory like a seasoned employee.
- Real-time inventory awareness
- Product-specific recommendations
- Policy-compliant responses
Revenue Engine
Turn questions into sales
Every support interaction becomes an opportunity to showcase more products.
- Smart product suggestions
- Natural upselling in context
- Abandoned cart recovery
Ready to see how it all works together?
See it in actionSimple setup,
transformative outcomes
No complex workflows or enterprise training. Just the results you've been dreaming of.
Instant responses
Customers get answers immediately, even at 2 AM
Personal touch
Every response sounds like it came from you
Creative time back
Design and create instead of answering repetitive questions
"I went from checking support email every 30 minutes to checking it once a week. My stress dropped, my creativity returned, and my customers are happier than ever."
Chuck Sillari
Founder of Mortadella Head
Three things that matter most
to your customers
Fast answers, personal attention, and feeling like they're shopping with someone who truly gets their style.
"Does this come in a size small?"
gets answered instantly
Your customers get immediate answers about sizing, colors, shipping, and availability—24/7, even while you're designing your next collection or taking a well-deserved break. It knows everything about your products, just like you do.
- Knows which colors are selling fast and suggests alternatives
- Explains your sizing guide clearly with personalized recommendations
- Shares your brand story naturally while building connections
When something goes wrong,
real people step in
Damaged items, special requests, or angry customers? A real human who knows your brand takes over immediately. Your customers never feel abandoned or stuck with a robot.
"I haven't touched our support email in three weeks. It's like having a whole team without the overhead."
Ryan McCrady
HOAst (Services)
Every conversation sounds like
you wrote it yourself
Whether it's AI or a real person responding, your customers always feel like they're talking to someone who truly understands your brand. No robotic responses or generic templates.
- Matches your brand voice perfectly in every interaction
- Suggests products they'll actually love based on context
- Builds lasting relationships, not just transactions
I love that you're drawn to our sustainable collection! That necklace would look stunning with our matching bracelet—both are made from recycled metals. ♻️
Perfect! I hadn't seen the bracelet yet. Adding both to my cart now! 🛒
Which platform lets you focus on what you love?
Compare what matters most: your time, your customers' happiness, and your peace of mind.
| Feature | GarrioRECOMMENDED | Gorgias | Re:amaze | Zendesk | Tidio |
|---|---|---|---|---|---|
| Time & Peace of Mind | |||||
Never answer tickets yourself | Limited via partners | ||||
Average first response time | < 2 min | 11.4 hrs email avg | 4-12 hrs varies by plan | 7+ hrs industry avg | 45 sec live chat |
Avg. minutes saved per interaction | 15 min up to 100% done for you | 9 min 60% AI deflection | 0 min limited AI automation | 1 min 6% AI deflection | 10 min 67% AI deflection |
| Features That Actually Matter | |||||
Shopify 1-click actions | Limited manual setup | Limited basic sidebar | |||
Built-in upsell engine | Limited Add-on | Limited Add-on | Limited basic | ||
Done-for-you support service | Limited via partners | ||||
| Budget & Getting Started | |||||
Free tier availability | 250 chats/mo | $60/mo (350 tickets) | $29/user/mo | $55/agent/mo | 50 chats/mo free |
Overage rate per chat | $0.10 | $0.40 | $0.20 | Tiered pricing | $0.15 |
Migration service cost | Free | $500+ | $250 | $1000+ | Self-service |
| Social Proof & Community | |||||
Shopify rating | 4.9★ | 4.1★ | 4.4★ | 2.9★ | 4.4★ |
Stores using | 2,500+ | 21,027 | 5,000+ | 23,650 | 31,739 |
Trusted by founders
who get it
Join thousands of bootstrapped entrepreneurs who found their freedom from customer support chaos.
You deserve
work-life balance
Because your energy should go toward building the business you dreamed of, not drowning in support tickets.
No more midnight panic
Your customers get help 24/7, even when you're offline
Vacation mode: ON
Travel without worrying about your inbox exploding
Focus on what you love
Spend time creating, not answering repetitive questions
Ready to reclaim your time?
Join 500+ founders who chose balance over burnout
Ready to reclaim
your passion?
Get back to what you love most: creating beautiful things your customers can't wait to buy.